Burst pipes, sewer backups, flooding, and gas line issues don't wait for business hours. Neither do we. A licensed technician is dispatched within the hour — any time, any day.
Not sure if you have a problem? Look for these common indicators.
Water spraying or flooding from a pipe requires immediate shutoff and repair. Know where your main shutoff valve is — it's usually near the meter at the street.
Raw sewage coming up through drains is a health hazard. Stop using all water in the house and call immediately.
If your neighbors have water and you don't, you may have a broken supply line, failed pressure regulator, or a frozen pipe in winter.
The rotten egg smell of natural gas near your water heater means a possible gas leak. Leave the house, don't flip switches, and call us and CPS Energy.
Water heater failure, washing machine hose burst, toilet overflow — any active flooding needs immediate professional intervention to minimize damage.
San Antonio freezes are rare but devastating. If pipes freeze, don't try to thaw them with an open flame. Call us — we thaw safely and repair bursts.
A licensed technician is on the way within 60 minutes of your call — guaranteed.
Same rates nights, weekends, and holidays. We never add overtime surcharges when you are most vulnerable.
We shut off water, contain the damage, and extract standing water before starting the repair.
We stabilize the emergency on the spot. If the permanent fix requires additional work, we schedule it with a written quote — no pressure.
When water is pouring through your ceiling at 2 AM or sewage is backing up into your bathtub on a Sunday, you need a plumber who answers the phone — not a voicemail. TruFlo's emergency dispatch operates around the clock, 365 days a year. A licensed technician is dispatched within 60 minutes of your call, and we don't charge overtime on nights or weekends.
San Antonio's weather creates unique emergency risks. Winter freezes (like the February 2021 event that burst pipes across the city) can rupture supply lines and water heaters overnight. Summer storms can overwhelm sewer systems and cause backups. And year-round, aging pipes in thousands of local homes are one bad day away from failure.
Our emergency trucks carry common repair parts so most issues are resolved in a single visit. We stabilize the situation first (shut off water, contain damage), then provide a written quote for the permanent repair. No pressure, no price gouging — just fast, professional help when you need it most.
Common questions from San Antonio homeowners about 24/7 emergency plumbing service.